Cancellation and Refund Policy

Effective Date: [16th November 2024]

1. Subscription Cancellation

• Subscriptions can be canceled anytime through your account settings.
• Access to premium content will cease at the end of the current billing cycle.

2. Refunds

• Refund requests for annual subscriptions are considered within 7 days of purchase, provided no significant content usage has occurred.
• Monthly subscriptions are non-refundable.

3. Exceptions

• Refunds are not granted for promotional or discounted subscriptions.
• Eco Gecko reserves the right to deny refunds in cases of misuse or violations of terms.

4. Contact for Refunds

• For any issues, email us at [insert email]. Our team will review requests within 5 business days.